This site is owned and operated by RedX International Ltd., Registered office: PO Box 80, Frodsham, Cheshire, WA6 0NY. Registered number 5877833. Vat No: 889 6508 51. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at or call us on + 44 (0)1928 727 449.

Please read the following terms and conditions carefully. The ordering of goods from RedX International Ltd. indicates that you are in agreement with them.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to RedX International Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of RedX International Ltd. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of content

RedX International Ltd has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed both exclusive and inclusive of VAT. Packaging may vary from that shown. The weights, dimensions given may vary slightly. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, RedX International Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. RedX International Ltd shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your computer

RedX International Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. RedX International Ltd shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password/account security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. RedX International Ltd shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.


All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Delivery of goods

We will make every effort to deliver your goods as soon as possible, but we will not be held liable for any loss caused to you by late delivery. If you refuse a delivery without prior consent from us you will be liable for the return delivery costs. Likewise if you are not in when the goods are delivered and the driver cannot obtain a signature, the goods will be taken back to the depot. We reserve the right to impose a re-delivery charge to you the customer.

When the goods arrive please: Check that what you are signing for is what you are given e.g. the correct number of parcels as stated on the delivery note given to you by the driver. If you have signed for all the goods and then find that you are short, we will not be liable to incur the cost of replacement items.

If any of the goods are damaged please ensure that this is written on the delivery note that you sign.
Please check that all items are actually intended for you, in that all labels are addressed correctly to you and not to another customer.
Please check your delivery immediately. If you should find any items missing/damaged or incorrectly sent and you have noted this when signing for the delivery, please contact us within 48 hours of receipt of the goods. Alternatively, if you do not receive your goods within 14 days, please contact us and we will contact the couriers on your behalf to determine where the goods are and their estimated delivery time.

Ordering errors

You are able to correct errors on your order up to the point at which you click on 'submit' on the final page of our ordering process.

Delivery charges

Delivery charges vary according to weight and dimensions of goods and where they are to be delivered to. They are not included in the prices quoted unless specified. For precise information on delivery costs please contact our sales team on + 44 (0)1928 727 449. Minimum delivery charge is £8.

Typical delivery charges for marquees:
orders above £250 - free
orders under £250 - £10


You can pay for your goods by Visa or Mastercard or by Switch, Solo or Visa debit. Cash on delivery service is not available. Should none of these options suit you, please contact our sales department on + 44 (0)1928 727 449 for further information.


Occasionally, the delivery of products ordered by you may be delayed. This can be for various reasons such as stock shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed.

Cancellation right

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods.

Links to other websites

We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. RedX International Ltd cannot accept any liability in respect of the use of these websites.

Changes to legal notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom. RedX International Ltd make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

These terms and conditions do not affect your legal rights.